Welcome to our Website! We want to provide you with the best experience possible while ensuring your privacy and data protection. To help understand how we use cookies and comply with the UK GDPR regulations, we've put together this simple guide and cookie consent policy.
A cookie is a small file of letters and numbers that we store on your browser or computer's hard drive. Cookies help collect information about your website browsing behaviour and allow your experience to be tailored to best suit your preferences.
Our Website uses cookies for various purposes:
Understanding User Behaviour: We use cookies to gain insights into how you interact with hotel websites during a single session (8 hours) using the "triptease-session-id" cookie. This helps us enhance your browsing experience.
Analysing User Trends: The "triptease-user-id" cookie helps us understand your behaviour across hotel websites over a year, helping us improve our services and offerings.
Enhancing Advertisements: The "tt-bee-beeswax-id" cookie, is employed for retargeting, optimisation, reporting, and attribution of online adverts over the year.
Targeting and Identification: Cookies like "__wihptics2" and "__wihptics3," both valid for a month, identify users across multiple sessions to enhance your personalised experience.
Our commitment to your privacy and data security is unwavering. By using our Website, you agree to the use of cookies as outlined below:
These cookies are vital for the Website to function properly. They support the website's structure, appearance, and safety. Unfortunately, you cannot disable these cookies and still use our website effectively. Examples include the "CloudFlare" cookie, which serves fonts from its content delivery network.
These cookies help us analyse and improve our Website. They provide aggregated statistics about visitor counts and navigation behaviour. Tools like Google Analytics assist us in optimising your browsing experience. The collected data is anonymised and used for improving customer journeys.
Marketing cookies, such as the "Facebook Pixel," record your visit, page views, and clicks. We use this information to make our Website more relevant to your interests and may share it with third parties for this purpose.
Third-party providers may use cookies on our Website for various purposes, including analytics, performance assessment, and targeting. Unfortunately, we have no control over these cookies.
You can manage your cookie preferences using the cookie pop-up on our Website's front page. You can also adjust your browser settings to accept or reject cookies. Please note that altering these settings might affect your ability to use certain features.
We reserve the right to amend this Cookie Policy. Any changes will be posted on this page. If you disagree with the changes, please contact us to advise or consider discontinuing use of our Website.
If you have any questions or concerns about this Cookie Policy, please don't hesitate to contact us:
By post: Shepherd Neame Website Privacy, 17 Court Street, Faversham, Kent, ME13 7AXThank you for choosing our Website. We're committed to providing you with an enjoyable and secure browsing experience.